Return Policy

Units purchased through our website are subject to the SmartShopper Electronics Return Policy. Only SmartShopper units purchased directly from SmartShopper are eligible for a refund from SmartShopper. Merchandise may only be returned, if the following conditions are met:
• The unit must have been purchased directly from SmartShopper Electronics through our website or by phone. Otherwise, return it to the store/company where you made the purchase.
• The unit must be returned within 30 days of the purchase date.
• The unit, box and all enclosures must still be in the "new" and "unused" state.

If you meet all of the above conditions, please contact our technical assistance department for a return authorization. Technical Assistance Phone: 1-866-369-8585 or Contact SmartShopper Technical Support by E-Mail.

Notes: You must pay for the freight to return the SmartShopper. You will be instructed on where to return it by our Technical Assistance Department.

Damaged / Faulty Units:
If your unit is damaged, see the "Warranty Information" located on this site or provided to you at the time of purchase. If you need technical assistance, contact us at 1-866-369-8585 or Contact SmartShopper Technical Support by E-Mail.